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COVID-19 Update

Closing period extended - tickets will be refunded

As a consequence of the COVID-19 situation, LEGO® House has extended its closing period. Depending on the development of the situation over the coming weeks and as soon as we assess, it again will be a safe experience to visit LEGO House, we’ll communicate a new opening date. Until then, we’ll continue to follow the authorities' recommendations. Our most important priority will always be the safety of our employees and guests.

All tickets purchased within the closing period will be refunded. Our team will return to do the reimbursement after Easter. The reimbursement will happen gradually – one date at the time. As the team will be very busy please expect that it may take up to 1 month for the amount to be available in your account.

All LEGO House Annual Passes are automatically extended by the number of days during the closing period, in order for you to still have the opportunity to have the world's best play date in LEGO House.

Stay safe and take care of each other.

Updated Tuesday, April 25 at 1.30 pm

Q&As

How do I get my ticket refunded?
If you purchased a ticket for the period 12 March – 23 April, our Information has already started the reimbursement process, you do not need to do anything yourself. 

My ticket is valid after 23 April, what do I do?
Our team will return to do the reimbursement after Easter. The reimbursement of tickets valid after 23 April will happen gradually – one date at the time. As the team will be very busy please expect that it may take up to 1 month for the amount to be available in your account.

I have purchased a package deal with LEGO House and Hotel LEGOLAND, what do I do?
You must contact Hotel LEGOLAND at reservation@legoland.dk 

I bought a combination ticket with LEGOLAND and LEGO House, what do I do?
We automatically refund combi tickets so you don't have to do anything.

LEGO House @ Home

Already miss the play?

We've collected a series of creative, playful breaks that you and your family can dive into while we wait for the world’s best play date to continue. Have a look and get inspired.

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