LEGO® House is designed for full accessibility for all guests. Inside and outside the building guests will find level areas with smooth and solid surfacing, broad doors and sufficiently wide corridors for wheelchair users and those with impaired mobility. LEGO House is a member of Denmark’s Accessibility Label Scheme. For more information on accessibility, visit www.godadgang.dk.
In Byens Plads, just outside LEGO House, there are two public disabled parking spaces and a drop-off area for buses. The spaces have no time limit and may be used if a disabled parking card is clearly displayed under the windscreen.
Disabled parking is also available in the nearby carpark building at Hovedgaden 24, 7190 Billund. There are three disabled parking spaces on P Deck 1 and 2. These are located closest to the exit, with easy access to an elevator. Note that the maximum vehicle height is 2 metres.
All indoor and outdoor areas have level access with smooth and solid surfacing. All three entrances to LEGO House Public have a designated entrance next to the revolving doors for wheelchair users and those with impaired mobility.
LEGO House has a limited number of wheelchairs available which can be borrowed at no charge. To borrow a wheelchair, simply contact the Information desk when you arrive. We have wheelchairs for both children and adults.
Assistants to disabled persons with valid helper-ID will be granted free admission to the Experience Zones in LEGO House. Hence it is not necessary to book a ticket for the assistant in advance. The helper card must be presented at the Information.
Accessible restrooms are located on all floors of LEGO House. Please ask our staff for more information.
Guide dogs and service dogs that accompany their owners are permitted into all guest areas, including the three restaurants. It is the owner’s responsibility to have full control over the dog and prevent it from seeking contact with other guests.
LEGO House features nine accessible terraces. Wheelchair users can access all of the terraces by elevator. Guests can also access the terrace on Keystone via a special lift. Please ask our staff for more information.
Throughout LEGO House, you will find a number of centrally located resting spots (benches and chairs).
